Delivery Policy

(Last updated 28th October 2014)

Highlights

Cash on Delivery not available
 
Delivery charges depend on location and weight of the order
 
2-5 business days for deliveries to Metros (Bangalore, Chennai, Delhi, Kolkatta & Mumbai)

5-10 business days for deliveries to rest of India
 


Delivery Policy

If there is any conflict between this Delivery Policy and the Online Terms and Conditions, the Online Terms and Conditions will prevail and will apply in respect of all products sold through the Printo website.

 

Details of our delivery service

Online Ordering and Email Confirmation
Products purchased through the Printo website will be delivered to a physical address of your choice, which must be selected during the online ordering process.  As soon as your order is dispatched, we will send you a confirmation email. 

Courier Delivery
Deliveries will be performed by a professional courier company engaged by Printo.  The delivery service is available from 10 am until 8 pm during weekdays only, and no deliveries will be made on weekends or public holidays. We recommend that you use your office address as your physical delivery address if you are not at home during the week.  You may be required to sign for delivery and provide a valid form of identification when your order is delivered.

If you are not available to take delivery of your order, we will attempt either one or two more deliveries to the physical address that you provided during the online ordering process and, if still unsuccessful, the courier company, acting on Printo’s behalf,  will call you to arrange, in its sole and absolute discretion, for either a further delivery attempt to be made or for you to collect your order from the courier company. 

In the event that Printo and/or its duly appointed courier company is unable to contact you, despite all reasonable attempts to do so, using the contact details and/or physical delivery address that you provided during the ordering process, we reserve the right to cancel your order and refund to you the money already paid to Printo, less Printo’s reasonable administration charges including the cost incurred by us for repeatedly attempting to deliver your order and for arranging for the return of your order.

Viewing your order status
To ascertain the status of your order, please view your order status under 'My Account'. 

Delivery Times
Our delivery times will vary between 2-10 working days depending on the location and servicibility. While Printo is firmly committed to delivering your order within the estimated delivery times, we are unable to guarantee that all orders will be delivered within the stipulated time frame due to unforseen reasons.

Costs
There is a delivery fee of depending on the products weight ordered.  Printo, in its sole discretion, may determine that your delivery address is located in a remote area and may, upon you placing your online order, request payment of an additional delivery fee. Should you object to an additional delivery fee being payable, you will still have the choice to withdraw your order. 

Calculating Delivery Cost
Find your delivery fees simply by entering your delivery address in the Printo website’s checkout page, and the Printo site will calculate the delivery fees for you.

Our Liability
Printo is not liable for any incorrect order or delivery where you make an error in the information that you provide to Printo e.g. if you provide the incorrect delivery address or submit an incorrect order. If you do not provide a valid physical address for delivery, Printo may cancel your order and refund the purchase price. It may also not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order, and will arrange for cancellation of the order or delivery to a different delivery address.

We take all reasonable steps to ensure that your ordered products are delivered within 2-10 business days. While Printo will try to ensure a smooth delivery process, in the event that we are unable to meet the estimated delivery timeframes, you accept and agree that Printo will not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery of your order. You further acknowledge that the delivery of your order may be impacted by events beyond the control of Printo, such as adverse weather conditions, industrial action, or an inability to secure labour, power, internet services, GSM network connectivity, materials or supplies.

Printo delivers the products in standard packaging. All risk in the products will pass to you upon delivery; from the time when the risk passes to you, Printo will not be liable for any loss or destruction of the products.

Shipping Rates (within India)

Any octroi or any other tax will be borne by customer and has to be paid directly to the department or courier company while delivery.

State upto 500 grams each add. 500 grams Heavy Weight
 Karnataka  Rs 60  Rs 60 Calculated while checkout
 Kerala  Rs 60  Rs 60 Calculated while checkout
 Tamil Nadu  Rs 60  Rs 60 Calculated while checkout
 Andhra Pradesh  Rs 60  Rs 60 Calculated while checkout
 Goa  Rs 85  Rs 85 Calculated while checkout
 Puducherry (Pondicherry)  Rs 85  Rs 85 Calculated while checkout
 Delhi  Rs 70  Rs 70 Calculated while checkout
 Bihar  Rs 85   Rs 85 Calculated while checkout
 Chandigarh  Rs 85  Rs 85 Calculated while checkout
 Chhattisgarh  Rs 85  Rs 70 Calculated while checkout
 Haryana  Rs 85  Rs 85 Calculated while checkout
 Jharkhand  Rs 85  Rs 85 Calculated while checkout
 Maharashtra  Rs 70  Rs 70 Calculated while checkout
 Punjab  Rs 85  Rs 85 Calculated while checkout
 Uttar Pradesh  Rs 70   Rs 70 Calculated while checkout
 Gujarat  Rs 85  Rs 85 Calculated while checkout
 Rajasthan  Rs 85  Rs 85 Calculated while checkout
 Madhya Pradesh  Rs 85  Rs 85 Calculated while checkout
 Uttarakhand  Rs 85  Rs 85 Calculated while checkout
 Orissa  Rs 85  Rs 85 Calculated while checkout
 Nagaland  Rs 110  Rs 110 Calculated while checkout
 Mizoram  Rs 110  Rs 110 Calculated while checkout
 Meghalaya  Rs 110  Rs 110 Calculated while checkout
 Manipur  Rs 110  Rs 110 Calculated while checkout
 Lakshadweep  Rs 110  Rs 110 Calculated while checkout
 Sikkim  Rs 110  Rs 110 Calculated while checkout
 Tripura  Rs 110  Rs 110 Calculated while checkout
 West Bengal  Rs 85  Rs 85 Calculated while checkout
 Jammu & Kashmir  Rs 110  Rs 110 Calculated while checkout
 Himachal Pradesh  Rs 110  Rs 110 Calculated while checkout
 Daman and Diu  Rs 110  Rs 110  Calculated while checkout
 Dadra and Nagar Haveli  Rs 110  Rs 110 Calculated while checkout
 Assam  Rs 110  Rs 110  Calculated while checkout
 Arunachal Pradesh  Rs 110  Rs 110  Calculated while checkout
 Andaman and Nicobar Islands  Rs 110  Rs 110  Calculated while checkout